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Handbook and Policies Details

Australian Flag Policies and guidelines for our Australian schools

We are required by law to display certain policies and guidelines which apply in all our Australian schools. These can be downloaded below. If you have any questions, please feel free to contact us.

  1. Embassy in Australia Attendance Policy (PDF)
  2. Embassy in Australia Course Progress Policy (PDF)
  3. Embassy in Australia Student Transfer Policy (PDF)
  4. Embassy in Australia Refund and Cancellation Policy (PDF)
  5. Embassy in Australia Complaints and Appeals Procedure (PDF)
  6. Embassy in Australia Student Orientation Policy (PDF)
  7. Embassy in Australia Support and Welfare Services Policy (PDF)
  8. Embassy in Australia Students under the age of 18 Policy and Procedure (PDF)
  9. Embassy in Australia Completion Within Expected Duration (PDF)
  10. Embassy in Australia Appeals Flow Chart (PDF)
  11. Embassy in Australia Critical Incidents Policy and Procedure (PDF)
  12. Embassy in Australia Deferment, Suspension and Cancellation of Enrolment (PDF)
  13. Embassy in Australia Admission and Enrolment Policy and Procedures (PDF)
  14. Embassy in Australia Education Agents Policy and Procedures (PDF)
  15. Embassy in Australia Ethical Marketing Policy and Procedures (PDF)

Policies and guidelines for our New Zealand schools

  1. Embassy in New Zealand Attendance and Discipline Pathway (PDF)
  2. Embassy in New Zealand Cancellation and Refund Policy (PDF)
  3. Embassy in New Zealand Cheating and Plagiarism (PDF)
  4. Embassy in New Zealand Drug and Substance Use Guidelines (PDF)
  5. Embassy in New Zealand Fire and safety (PDF)
  6. Embassy in New Zealand Grievance and Complaints Procedures (PDF)
  7. Embassy in New Zealand Harassment (PDF)
  8. Embassy in New Zealand Regulations for International Students (PDF)
  9. Embassy in New Zealand Student Code of Conduct and Disciplinary Procedures (PDF)
  10. Embassy in New Zealand Student Welfare Useful Contacts (PDF)
  11. Embassy in New Zealand Summary Code of Practice for the Pastoral Care of International Students (PDF)

British Flag Policies and guidelines for our schools in the UK

  1. Embassy Brighton Complaints Procedure (PDF)
  2. Embassy Cambridge Complaints Procedure (PDF)
  3. Embassy Hastings Complaints Procedure (PDF)
  4. Embassy London Complaints Procedure (PDF)

Welfare and Safeguarding Policies

  1. Embassy Brighton - Welfare and Safeguarding Policies (PDF)
  2. Embassy Cambridge - Welfare and Safeguarding Policies (PDF)
  3. Embassy Hastings - Welfare and Safeguarding Policy (PDF)
  4. Embassy London - Welfare and Safeguarding Policy (PDF)

Prevent Policies

  1. Embassy Brighton - Prevent Policy (PDF)
  2. Embassy Cambridge - Prevent Policy (PDF)
  3. Embassy Hastings - Prevent Policy (PDF)
  4. Embassy London - Prevent Policy (PDF)

Welfare Policies and Procedures

  1. Embassy Brighton - Welfare Policies and Procedures (PDF)
  2. Embassy Cambridge - Welfare Policies and Procedures (PDF)
  3. Embassy Hastings - Welfare Policies and Procedures (PDF)
  4. Embassy London - Welfare Policies and Procedures (PDF)

Students Under 18 - Special documents

Embassy Summer and Embassy Study Tours

  • Embassy Summer and Embassy Study Tours Terms and Condition

Embassy's Admissions, Discipline and Exclusions Policies are contained in our Terms and conditions.